Last updated: December 8, 2025

PRIVACY POLICY

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree that You have read and understood this Privacy Policy and consent to the collection, use, and disclosure of Your information as described herein. This Privacy Policy applies to information collected through our website and general communications. Please note that this Privacy Policy does not govern information shared in connection with the provision of legal services, which is subject to attorney-client privilege, professional rules of confidentiality, and our separate engagement agreements. For clarity, this Privacy Policy governs non-privileged information collected through our website, marketing activities, and general business operations, while confidential client information related to legal representation is governed by our engagement agreements, applicable professional conduct rules (including Tennessee Supreme Court Rules 8, Rules of Professional Conduct), and attorney-client privilege. Nothing in this Privacy Policy shall be construed to waive attorney-client privilege or work product protections.

1. Interpretation and Definitions

1.1 Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2 Definitions

For the purposes of this Privacy Policy:

     "Account" means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. For purposes of this Privacy Policy, Affiliate also includes our parent company and subsidiaries. "Related Entities" means of counsel attorneys, contract attorneys, strategic legal partners, and other entities with which we have a formal business relationship to provide legal services or related offerings. Related Entities are bound by written agreements requiring them to maintain confidentiality and handle information consistent with this Privacy Policy and applicable professional responsibility rules.
     "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Creative Counsel Law, P.O. Box 50001, Knoxville, TN 37950.
     "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
     "Country" refers to: United States. The Company is based in Tennessee but provides legal services to clients nationwide for some matters when appropriate.
     "Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
     "Service" refers to the Website.
     "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
     "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
     "Website" refers to Creative Counsel Law, accessible from www.creativecounsellaw.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

California Categories of Personal Information Collected
For California residents, the personal information we collect falls into the following categories as defined by the California Consumer Privacy Act:

• Identifiers such as name, email address, postal address, phone number, and IP address;
• Personal information as defined in Cal. Civ. Code 1798.80(e), such as name, address, and phone number;
• Commercial information, including records of services inquired about or obtained;
• Internet or other electronic network activity information, including browsing history, search history, and information regarding interaction with our website;
• Geolocation data;
• Professional or employment-related information;
• Inferences drawn from any of the above to create a profile about preferences, characteristics, and behavior. We collect these categories from you directly, automatically through your use of our Service, and from third-party sources such as referral partners and public databases. We use and disclose these categories for the business and commercial purposes described in this Privacy Policy.

Usage Data
Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

2.2 Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please see the Cookies section above in this Privacy Policy.

2.3 Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring the usage of our Service
• To manage Your Account, registration as a user of the Service, and client relationships and intake processes
• To conduct conflicts of interest checks
• To manage case and matter administration
• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates, services, security updates, legal services, events, thought leadership, news, special offers, and general information about goods and services similar to those you have purchased or inquired about, subject to Your right to opt-out of marketing communications at any time
• To market and promote legal templates, legal resources, legal technology solutions, and related products and services offered by us or our affiliated businesses
• To comply with professional responsibility obligations and legal requirements
• To improve our practice areas and service offerings, conduct data analysis, identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Service, products, services, marketing, and your experience
• For other lawful business purposes, including: managing Your requests to Us; the performance of contracts for products, items, or services You have purchased or other agreements with Us through the Service; evaluating or conducting mergers, divestitures, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets; and other purposes related to operating a law firm and providing legal services and products, provided such purposes are compatible with the purposes for which the information was originally collected

We may collect and process certain categories of information that some state laws define as "sensitive personal information," including government-issued identifiers (such as Social Security numbers), financial account information, precise geolocation data, and information related to your legal matters. We will obtain Your explicit consent before collecting such sensitive personal information, except where collection is necessary to provide legal services You have requested or as required by law. We use such sensitive information only for the purposes disclosed in this Privacy Policy and as necessary to provide legal services, comply with our professional obligations, and operate our business. We do not use or disclose sensitive personal information for purposes of inferring characteristics about you. Where required by applicable law, you have the right to limit our use and disclosure of sensitive personal information.

2.4 Sharing Your Personal Data

We may share Your personal information in the following situations. Please note that we may share information with our Affiliates, business partners, strategic allies, of counsel attorneys, contract attorneys, co-counsel, and related entities as necessary to provide comprehensive legal services, manage our business operations, offer integrated services, and fulfill our professional obligations. All such sharing is subject to confidentiality agreements and professional responsibility requirements. You have the right to request information about the specific entities with whom we have shared Your Personal Data:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates and Related Entities: We may share Your information with Our affiliates, parent company, subsidiaries, joint venture partners, of counsel attorneys, contract attorneys, strategic legal partners, and any other companies or entities that We control, that are under common control with Us, or with which We have formal business relationships. This includes our affiliated businesses that provide legal templates, legal resources, legal technology solutions, and related products and services. We share information for purposes of providing coordinated legal services, marketing legal products and services, cross-selling services, joint marketing initiatives, administrative support, conflicts checking, practice management, business development, and offering complementary legal resources. We will require these entities to handle Your information consistent with this Privacy Policy and applicable professional responsibility rules. You may opt-out of this sharing arrangement as described in the State-Specific Privacy Rights section below. If You do not opt-out, Your continued use of our Service constitutes consent to this sharing.
• With business partners and collaborators: We may share Your information with Our business partners, co-counsel, referring attorneys, professional service providers (such as accountants, consultants, and technology providers), industry organizations, and other professional collaborators to offer You legal services, related professional services, educational programs, networking opportunities, or promotions, subject to Your consent where required by law. This sharing enables us to provide comprehensive, integrated solutions and maintain a robust professional network for the benefit of our clients. All such partners are contractually required to protect Your information and use it only for the specified purposes.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Under California and other state privacy laws, some of this sharing may constitute "selling" or "sharing" of Your Personal Data. We may disclose the following categories of personal information to affiliated businesses and strategic partners: identifiers (name, email, phone number, address), commercial information (services inquired about, purchase history), internet activity (website usage), professional information (business type, legal needs), and inferences about preferences and interests. You have the right to opt-out of the sale or sharing of Your Personal Data. To exercise this right, please contact us at legal@creativecounsellaw.com or mail your request to: P.O. Box 50001, Knoxville, TN 37950. We will process Your opt-out request within 15 business days.


2.5 Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We determine retention periods based on the following criteria: (i) the length of time we have an ongoing relationship with you and provide services to you; (ii) whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations); and (iv) professional responsibility rules that require retention of client files and documents for specific periods (typically 5-10 years after completion of a matter). For website visitors who do not become clients, we generally retain information for 3-5 years unless you request deletion or opt-out of communications, in which case we will delete Your information within 60 days of Your request, retaining only the minimum information necessary to honor your request and comply with legal obligations (such as maintaining opt-out lists).

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for 24-36 months, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods. Aggregated and anonymized Usage Data that cannot identify you may be retained indefinitely for analytical purposes.

2.6 Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your use of this Service and submission of information constitutes Your acknowledgment of these data transfer practices. If You do not agree to such transfers, please do not use our Service.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

2.7 Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so, including but not limited to: (i) compliance with applicable laws and regulations; (ii) compliance with professional responsibility rules and ethics obligations; (iii) establishment, exercise, or defense of legal claims; (iv) detection and prevention of fraud or security incidents; (v) completion of transactions for which the information was collected; and (vi) maintenance of business records in accordance with our document retention policies.

Your rights regarding deletion and other privacy rights may vary depending on your state of residence. Please see the "State-Specific Privacy Rights" section and contact information below for details on how to exercise Your rights under applicable state privacy laws, including rights under California CCPA/CPRA, Virginia VCDPA, Colorado CPA, Connecticut CTDPA, and Utah UCPA.

2.8 Disclosure of Your Personal Data

Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

2.9 Security of Your Personal Data

The security of Your Personal Data is important to Us, and we take our professional obligations seriously. We implement administrative, technical, and physical safeguards designed to protect Your Personal Data, including encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially reasonable means consistent with law firm industry standards to protect Your Personal Data, We cannot guarantee its absolute security.

We require our service providers to maintain appropriate security standards when handling Your information through written agreements. In the event of a data breach that affects Your Personal Data, we will notify You without unreasonable delay and no later than required by applicable law (including Tennessee's data breach notification law, Tenn. Code Ann. 47-18-2107, which generally requires notice without unreasonable delay). Our notification will include the nature of the breach, the types of information involved, steps we have taken to address the breach, and steps You can take to protect yourself.

Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent' consent before We collect and use that information.

Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

3. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

4. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: legal@creativecounsellaw.com
By phone: (865) 245-4131
By mail: Creative Counsel Law, P.O. Box 50001, Knoxville, TN 37950

To exercise Your privacy rights, including rights to access, delete, correct, or opt-out of the sale/sharing of Your Personal Data, please submit a verifiable consumer request using the contact methods above. We will respond to Your request within the timeframes required by applicable law (typically 45 days, with possible extension).

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to submit a privacy-related request, you can contact us by email at: legal@creativecounsellaw.com

For privacy-related requests under state privacy laws (including requests to access, delete, correct, opt-out of the sale/sharing of your personal data, or limit the use of sensitive personal information), please include "Privacy Request" in the subject line. We will respond to verified requests within the timeframes required by applicable law.

To opt-out of the sale or sharing of your personal data, you may: (1) email us at legal@creativecounsellaw.com with "Do Not Sell or Share My Personal Information" in the subject line; or (2) enable a valid opt-out preference signal such as Global Privacy Control (GPC). We will honor opt-out preference signals in accordance with applicable law.

Authorized Agent Requests
You may designate an authorized agent to submit requests on your behalf. For authorized agent requests, we require: (1) a signed written authorization from you permitting the agent to act on your behalf, or a valid power of attorney; and (2) verification of your identity directly with us (unless you have provided the agent with power of attorney pursuant to applicable state law). We may deny requests from agents who do not submit proof of authorization. We may also require the authorized agent to verify their own identity.

5. State-Specific Privacy Rights

Depending on your state of residence, you may have additional privacy rights under state law:

California Residents (CCPA/CPRA)
You have the right to: (1) know what personal information we collect, use, disclose, and sell/share, including the categories of personal information, categories of sources, business purposes, and categories of third parties to whom we disclose information; (2) request deletion of your personal information; (3) correct inaccurate personal information; (4) opt-out of the sale or sharing of your personal information; (5) limit the use and disclosure of sensitive personal information; (6) receive specific pieces of personal information we collected about you; (7) not be discriminated against for exercising these rights; and (8) opt-out of automated decision-making technology, including profiling. You may designate an authorized agent to make requests on your behalf. We do not discriminate against users who exercise their privacy rights.

Virginia, Colorado, Connecticut, Utah, and Montana Residents
You have the right to: (1) confirm whether we process your personal data and access such data; (2) correct inaccuracies in your personal data; (3) delete your personal data; (4) obtain a copy of your personal data in a portable format; and (5) opt-out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

Texas Residents (TDPSA)
You have the right to: (1) access your personal data; (2) correct inaccuracies; (3) delete your personal data; (4) obtain a portable copy of your personal data; (5) opt-out of the sale of personal data, targeted advertising, and certain profiling activities; and (6) consent to the processing of sensitive personal data or withdraw such consent.

Other States
Residents of other states, including but not limited to Oregon, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, and Tennessee, may have additional rights under applicable state laws. Please contact us to learn more about your specific rights.

To exercise these rights, please submit a request to legal@creativecounsellaw.com with "Privacy Request" in the subject line, or use the designated form on our website. We will verify your identity before processing your request and respond within the timeframes required by applicable law (typically 45 days, with one possible extension of up to 45 additional days where reasonably necessary, provided we inform you of the extension and the reason for it within the initial 45-day period). We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that a fee is warranted, we will provide you with a cost estimate and explanation before completing your request.

You may appeal a denial of your request by contacting us at the same email address with "Privacy Appeal" in the subject line within a reasonable time after receiving notice of our decision (we recommend submitting appeals within 30-60 days to ensure timely processing). We will respond to your appeal in accordance with applicable law, typically within 45-60 days of receipt.